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Payload Keybox Joins RE/MAX Approved Supplier Program

September 16 2021

Payload Keybox, the industry's only single-source platform for all types of real estate payments, has joined the RE/MAX Approved Supplier program to offer digital payment automation to RE/MAX franchises across the United States and Canada.

In this age of Digital Transformation, RE/MAX developed RE/MAX Marketplace, a one-stop shop where RE/MAX affiliates can easily find, buy and save on the things needed to grow their business, from yard signs to digital workflow solutions, often at a discount.

Prior to the formal addition to the RE/MAX Approved Supplier Program, several RE/MAX offices were invited to participate in a pilot program for feedback around Keybox's many payment solutions, including Earnest Money Deposits (EMD), Agent invoicing, commission disbursements, Title payments, and different rental payments.

"Keybox's ability to automate all different types of payments, through integrations with many of the systems our brokers and agents use, make them a great addition to the RE/MAX Marketplace," said Joey Glenn, RE/MAX Director, Strategic Alliances. "We're thrilled to add Payload and its game-changing Keybox solution to our Approved Supplier Program."

RE/MAX Revealty of Columbus, OH uses Keybox's turnkey API design to integrate directly with their back office platform (broker ez) for both EMD's and Agent Fee payments. Earnest Money collection is automated, and for Agent Fees, agents take advantage of auto-pay through their preferred methods of payment whether it be ACH, credit or debit card, Google Pay® or Apple Pay®.

"Payload Keybox has completely automated our Earnest Money and Agent Fee collection process. The workflow couldn't be easier for our agents and homebuyers," says Chris Harpster, Owner of RE/MAX Revealty. "Its direct integration with our back office system has made reconciliation a breeze for our admin team."

A key advantage for Keybox users is the ability to customize the payment workflow experience from start to finish. Aside from eliminating the inefficiencies and security risks associated with manual payments, such as checks and wires, Keybox is designed to 'plug-in' to the current technology landscape, minimizing learning curves, encouraging user adoption, and automating back end reconciliation.

John Mangas, owner of RE/MAX Preferred Associates in Toledo, OH, piloted Keybox's DotLoop® integration, where agents can have their homebuyers pay their Earnest Money Deposit directly to their favorite Title partners.

"Our agents love the DotLoop® integration and the ability to have Earnest Money payments sent directly to their favorite Title companies," says Mangas. "Homebuyers really appreciate the simple 1-step payment, it's been a huge convenience-add on the front end of the homebuying experience!"

Louisville Title is connected through RE/MAX's DotLoop® integration and also uses Keybox's website embedded experience.

Tori Crowell, Owner of Louisville Title comments, "We've been using Payload with our clients for over a year now and what a difference it makes! Clients can deposit their EMD at their convenience 24/7 without hassling with a check or certified funds. The process is smooth and simple for everyone. The team at Payload is professional and easy to work with!"

Payload Keybox recently attended the RE/MAX 2021Broker Owner Conference in Austin, TX where broker/owners affiliated with the balloon convened for networking and education. "It was so great to finally meet RE/MAX broker/owners, and integration partners, in person," says Zach Jacob, VP of Partnerships. "We couldn't be more excited to be part of such a special culture, and look forward to helping more franchise owners simplify their payments."

About Payload

Payload is a powerfully simple and secure, yet robust, financial technology (fintech) platform built to securely process ACH, card, and real-time payments. Payload's proprietary platform is a developer-friendly technology stack that simplifies integration effort and minimizes card data security exposure. It's dead-simple for developers with the sophistication for businesses of all sizes.

Keybox is Payload's real estate specific solution, currently digitizing and automating thousands of Earnest Money Deposits and other real estate payment types per month for Brokerage, Title, and Mortgage companies throughout the United States and Canada. Payload Keybox has passed the payment industry's most rigorous security and compliance tests, eliminating these risks for both you and your home buyers.

Payload was founded by two fintech entrepreneurs with over 20 years' experience successfully building fintech & proptech platforms. Payload is headquartered in Cincinnati with offices in New York City. For more information, contact Zach Jacob at [email protected], or visit keybox.payload.co