Interactive Voice Response (IVR) systems give buyers access to professionally-voiced property descriptions whenever they want them – 24 hours a day, 7 days a week. The professionally-voiced descriptions include the listing agent, company name, number of bedrooms, number of baths, price and location. Agents can also request additional marks.
After hearing the descriptions, consumers can be directly connected to the listing sales associate, search nearby listings, and perform monthly mortgage payment calculations.
In addition, IVR helps turn anonymous callers into qualified leads. How? Through highly detailed reporting. Agents can access the call reports in a reporting system. They will learn who called, when they called, how long they listened, the properties they listened to, and which advertisement generated the call.