WATCH: How to Build Lifelong Client Relationships
The signs of a market downturn have made themselves known: soaring interest rates and falling home sales. But there's no need to panic, especially if you've taken care to build long-term relationships with your clients.
It's all about building genuine, human relationships with your database, as we explored in a recent webinar. Josh Flo, real estate team lead at eXp Realty, shared his strategies for doing just that, as well as the technology that gives him a leg up on his competition.
Watch the webinar below to learn everything from how to provide value to your clients, to anticipating consumer needs, to leveraging lead concierge services, and more.
Webinar Guests
Josh Flo, Team Lead, Flo Real Estate Brokered by eXp Realty
Moderator: Marilyn Wilson, President, RE Technology
Video Timeline
0:00 - Moderator Marilyn Wilson introduces the topic and panelist.
1:52 - Josh Flo shares why building lifelong relationships is important to your real estate business.
3:45 - Providing undeniable values to your clients.
6:18 - Finding the balance between building in-person relationships and using automation tools.
8:20 - Anticipating consumer needs in the era of COVID, high interest rates, and more.
11:00 - Creating a seamless click-to-close experience.
14:58 - How to turn clients into raving fans.
16:54 - What's a lead concierge service?
24:52 - How to ensure no leads get left behind.
27:48 - How to organize your database and leverage it effectively.
31:03 - Josh shares time management for those who believe they're "too busy" to manage leads.
37:54 - Strategies for nurturing long-term relationships.
49:19 - Josh shares what made him decide that he needed to run his business differently, and why he chose BoomTown.
51:46 - Why a down market is NOT the time to ditch your systems and processes.
Next Steps
To learn more about BoomTown, watch this product tour
Read articles about CRM and Lead Management, or explore more CRM solutions and Lead Management tools in our Product Directory
Watch more webinars
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WATCH: How to Build a High Converting Lead Process
How does one go from working on nuclear-powered submarines in the Navy to running a successful brokerage with a database of 50,000 leads? That's just part of the story that Cory Kammerdiener shared about his career in real estate. In a recent webinar, Cory related the strategies and tactics he uses to convert more leads.
"Nurture, nurture, nurture. That's why you have to have a strong CRM," says Cory. Watch the video below to learn which CRM Cory uses, how he uses it, and the results that he's seen.
Webinar Guests
Cory Kammerdiener, Founder and Owner, NewHomePrograms.com
Moderator: Marilyn Wilson, President, RE Technology
Video Timeline
0:00 - Moderator Marilyn Wilson introduces the topic and panelist.
1:35 - Cory Kammerdiener recounts how he went from serving as an electronic technician on nuclear-powered submarines in the Navy to selling real estate.
6:20 - Cory shares why he changed his business model from hundreds of agents to just seven (plus administrative staff).
8:53 - What Cory's staff looks like now, what role they play, and how they leverage BoomTown's ISA service to handle incoming leads.
9:59 - How Cory's business adapted to the changes the pandemic brought to real estate.
16:09 - How Cory's company uses BoomTown's Lead Concierge Service, and how it helps them.
20:20 - Using BoomTown to nurture leads both old and new.
23:51 - What activities Cory's team can pursue now that BoomTown has freed them from focusing on the top of the sales funnel.
33:00 - Attracting and nurturing seller leads.
38:18 - How Cory's team responds to market interruptions caused by things like natural disasters.
39:42 - The advantages of working remotely and using virtual technology.
45:24 - Short video on the importance of responding to leads quickly, and how BoomTown's Success Assurance concierge service can help.
49:45 - Cory's advice to people who are stuck or are thinking of using a service like BoomTown's to handle their leads.
Next Steps
To learn more about BoomTown, watch this product tour
Read articles about CRM, or explore more CRM solutions in our Product Directory
Watch more webinars
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Online Leads Don't Suck. Your Conversion Rates Do. (11/9)
Wednesday, November 9, 2016 at 10:00 AM PDT
Are you generating enough online leads to make a significant impact on revenue? Are your online leads ready to transact? Do they yield fruit for your agents?
If not, let's talk.
Let's talk about an easy solution that converts at a higher rate with no additional effort required from your agents or support staff. A solution that delivers the personalized experiences consumers now expect.
In this exclusive RE Technology Webinar, we'll walk you through easy ways to identify key types of consumers and deliver personalized communication that gets twice the engagement rates of the industry average. We'll answer your questions on data-driven consumer engagement and demonstrate how other real estate professionals use data to increase online conversions and drive revenue as illustrated in our exclusive white paper.
Onboard Informatics is a leader in data-driven engagement with 14 years of experience in real estate data. We have information on all 150 million properties in the country and their surrounding areas. We combine our data and experience to create impactful data-driven solutions.
As more consumers gravitate online to find their next home, having these types of turnkey solutions will put you ahead of the competition as you advance with the latest data-driven technology.
Join us November 9 as we demonstrate this technology, teach you easy ways you can incorporate these improvements, and answer your questions on improving online lead conversions.
Register now!
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Video: Convert Leads and Close Sales for Less
Converting leads into sales is both an art and a science. Finding leads and keeping them engaged through the buying takes both discipline and insight into consumer psychology. Today, we co-hosted a webinar with Onboard Informatics and Commissions, Inc. to uncover techniques that let consumers know us, trust us, stays with us right through closing.
Our panelists shared 21 actionable tips for accomplishing this, which you can see in the webinar recording below. For brokers and agents short on time, you can check out our summary of all 21 tips on the next page.
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